Complaints Book

Complaints Book

In accordance with the provisions of the Consumer Protection and Defense Code (Law No. 29571), this establishment has a virtual Complaints Book available to consumers.

Supplier details

Trade name: Termal
RUC: 10753289548
Contact email: termalpe@gmail.com
Location: Lima, Peru

If you wish to submit a complaint or claim regarding our products or services, please send us the following information to the indicated email address:

Consumer details

• Full name

• Identity document (DNI / Passport)

• Address

• Phone

• Email

Details of the claim or complaint

• Order number (if applicable)

• Type of request: Claim or Complaint

• Description of the event that originates the claim

The supplier will respond to the request within the period established by current regulations.